How to develop your spa concept – Part 2
Last week, we looked at a series of tips that we can take from other industries, such as the restaurant and hotel industries, that have successfully developed their quality of optimizing guest experiences within their businesses. This week, we will continue with the next 5 tips on how to develop your spa´s concept, using […]
How to develop your spa concept – Part 1
In matters related to personal services, innovation and a well-designed concept are the key to a successful business. The spa industry is no exception. Many times spas are built without taking into consideration the importance of creating a robust and clear concept. In fact, in majority of the cases, the spa concept is actually […]
How to open a spa: Part 8 – The opening
We are now in the final step of the ‘pre-opening’ phase and at the beginning of a whole new set of challenges. The success of this stage normally depends on how well the pre-opening phase has been orchestrated, right from the conceptual design through to the pre-opening training and generating the right buzz about […]
How to open a spa: Part 7 – Pre-opening countdown
Once you have taken care of the treatments and services menu of your future spa, the equipment and technical requirements of your facility, and the group of professionals that will run the operations of your new business, you are moving into the pre-opening countdown phase of the process. During this step, you need to […]
How to open a spa: Part 6 – Choosing the right people for your spa
Once you have taken care of the furniture, equipment, supplies and technical requirements of your future spa, it is time to think about the group of professionals that you want in your team. In most spas across the world, payroll costs make up for majority of a spa’s fixed costs. Hence choosing the right […]
How to open a spa: Part 5 – Equipment and technical specifications
The writing of equipment lists is probably the most challenging and time consuming tasks in the whole process of opening your future spa. This stage includes two parts: Firstly, writing a list with all the things, from furniture to operating supplies, that you will need for your spa. Second, you also need to think […]
How to open a spa: Part 4 – Writing of the treatment and services menu
This month, we will continue to cover the different steps one needs to take when opening a spa from start to finish. Once you have designed and activated the Critical Path Method (CPM) of your project, it is time to start thinking about the kinds of treatments and services you want to offer to […]
How to open a spa: Part 3 – Critical path planning
This week, we are offering additional tips that will help you to open your spa from start to finish. Once the concept, feasibility and spatial distribution (including client flow) have been completed, we can start to plan the project in more detail. The best way of doing this is by bringing into action the […]
How to open a spa: Part 2 – Spatial distribution and client flow
This week, we are featuring additional content from our series of posts on how to open a new spa from beginning to end. Once you have put your idea on paper, done your homework and researched into the numbers to see whether your idea makes business sense, the next step is to start defining […]
How to open a spa: Part 1 – Concept and feasibility
We are happy to kick off a new series of eight articles featuring tips and recommendations dealing with the process of opening a new spa from start to finish. During the next two months, we will be covering the most important aspects of conceiving and implementing a spa. This week, we would like to […]