{"id":7996,"date":"2025-04-27T09:00:00","date_gmt":"2025-04-27T07:00:00","guid":{"rendered":"https:\/\/www.spa-balance.com\/?post_type=podcast&#038;p=7996"},"modified":"2025-04-28T08:59:03","modified_gmt":"2025-04-28T06:59:03","slug":"106","status":"publish","type":"podcast","link":"http:\/\/www.spa-balance.com\/es\/podcast\/106\/","title":{"rendered":"106. Leading From the Middle \u2013 The Hardest Job in Hospitality"},"content":{"rendered":"<div id=\"buzzsprout-player-17043187\"><\/div><script src=\"https:\/\/www.buzzsprout.com\/1739894\/episodes\/17043187-106-leading-from-the-middle-the-hardest-job-in-hospitality.js?container_id=buzzsprout-player-17043187&#038;player=small\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n\n\n\n<p class=\"wp-block-paragraph\">Ever feel like you\u2019re torn between two worlds at work\u2014juggling guest satisfaction and business performance, team morale and P&amp;L?<br><br>If you\u2019re a wellness leader in a hotel, chances are you\u2019re leading from the middle. And that is, hands down, one of the toughest roles in the industry.<br><br>Today, I share what it\u2019s really like to stand in that space\u2014and why it\u2019s not about your competence, it\u2019s about your positioning.<br><br>In this episode, you\u2019ll learn:<br><br>\u2192 Why \u201cthe middle seat\u201d feels so heavy \u2013 and why the problem isn\u2019t you, it\u2019s the structure.<br>\u2192 How to recognise the invisible influence you already have \u2013 and how to translate it into language your GM and Director of Finance can act on.<br>\u2192 Why trying to change everything leads to burnout \u2013 and what to do instead to create one big win (that builds trust with your team and your boss)<br><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">_______<br><br><br><br><strong>Are you ready to take wellness to the next level?<\/strong><br><br><br>Here are 2 ways I can help:<br><br><br>1\ufe0f\u20e3&nbsp;&nbsp;<strong>WHO: Wellness directors who want to join 1% of wellness leaders<\/strong><br><br><br>\ud83d\udccc&nbsp;<strong>WHAT: The Wellness Asset Academy<\/strong><br>A 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel\u2019s big table\u2014so wellness is no longer the most neglected area in the hotel.<br><br><strong>\u2192&nbsp;&nbsp;<\/strong><a href=\"https:\/\/www.spa-balance.com\/es\/waa\/%20\/\" rel=\"noreferrer noopener\" target=\"_blank\">Join the waitlist here<\/a>.<br><br><br><br>2\ufe0f\u20e3&nbsp;&nbsp;<strong>WHO: Owners of small, independent hotels with a strong wellbeing focus<br><br><\/strong><br>\ud83d\udccc&nbsp;<strong>WHAT: Asset Builder Mentorship<\/strong><br>Exclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.<br><br><strong>\u2192&nbsp;&nbsp;<\/strong><a href=\"https:\/\/www.spa-balance.com\/es\/the-asset-builder\/%20\/\" rel=\"noreferrer noopener\" target=\"_blank\">Become a steward of true hospitality<\/a>.<br><br><br><br>\ud83d\udca1&nbsp;<strong>Why work with me?<\/strong><br><br>I know what works with wellness and I also know what doesn\u2019t. I\u2019ve made the mistakes so you don\u2019t need to \u2013 saving you thousands of dollars on bad decisions.<br><br>\u2705 #1 best-selling author, global wellness expert&nbsp;<br>\u2705 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific&nbsp;<br>\u2705 Top brands: Abad\u00eda Retuerta, Four Seasons Hotels &amp; Resorts, Accor, Six Senses Resorts &amp; Spas&nbsp;<br>\u2705 Interviewed over 150+ hoteliers worldwide&nbsp;<\/p>","protected":false},"author":2,"featured_media":0,"template":"","class_list":["post-7996","podcast","type-podcast","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>106. Leading From the Middle \u2013 The Hardest Job in Hospitality &#8212; Spa Balance<\/title>\n<meta name=\"description\" content=\"Ever feel like you\u2019re torn between two worlds at work\u2014juggling guest satisfaction and business performance, team morale and P&amp;L?If you\u2019re a wellness leader in a hotel, chances are you\u2019re leading from the middle. And that is, hands down, one of the toughest roles in the industry.Today, I share what it\u2019s really like to stand in that space\u2014and why it\u2019s not about your competence, it\u2019s about your positioning.In this episode, you\u2019ll learn:\u2192 Why \u201cthe middle seat\u201d feels so heavy \u2013 and why the problem isn\u2019t you, it\u2019s the structure.\u2192 How to recognise the invisible influence you already have \u2013 and how to translate it into language your GM and Director of Finance can act on.\u2192 Why trying to change everything leads to burnout \u2013 and what to do instead to create one big win (that builds trust with your team and your boss)_______Are you ready to take wellness to the next level?Here are 2 ways I can help:1\ufe0f\u20e3 WHO: Wellness directors who want to join 1% of wellness leaders\ud83d\udccc WHAT: The Wellness Asset AcademyA 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel\u2019s big table\u2014so wellness is no longer the most neglected area in the hotel.\u2192 Join the waitlist here.2\ufe0f\u20e3 WHO: Owners of small, independent hotels with a strong wellbeing focus\ud83d\udccc WHAT: Asset Builder MentorshipExclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.\u2192 Become a steward of true hospitality.\ud83d\udca1 Why work with me?I know what works with wellness and I also know what doesn\u2019t. I\u2019ve made the mistakes so you don\u2019t need to \u2013 saving you thousands of dollars on bad decisions.\u2705 #1 best-selling author, global wellness expert \u2705 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific \u2705 Top brands: Abad\u00eda Retuerta, Four Seasons Hotels &amp; Resorts, Accor, Six Senses Resorts &amp; Spas \u2705 Interviewed over 150+ hoteliers worldwide\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spa-balance.com\/es\/podcast\/106\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"106. Leading From the Middle \u2013 The Hardest Job in Hospitality &#8212; Spa Balance\" \/>\n<meta property=\"og:description\" content=\"Ever feel like you\u2019re torn between two worlds at work\u2014juggling guest satisfaction and business performance, team morale and P&amp;L?If you\u2019re a wellness leader in a hotel, chances are you\u2019re leading from the middle. And that is, hands down, one of the toughest roles in the industry.Today, I share what it\u2019s really like to stand in that space\u2014and why it\u2019s not about your competence, it\u2019s about your positioning.In this episode, you\u2019ll learn:\u2192 Why \u201cthe middle seat\u201d feels so heavy \u2013 and why the problem isn\u2019t you, it\u2019s the structure.\u2192 How to recognise the invisible influence you already have \u2013 and how to translate it into language your GM and Director of Finance can act on.\u2192 Why trying to change everything leads to burnout \u2013 and what to do instead to create one big win (that builds trust with your team and your boss)_______Are you ready to take wellness to the next level?Here are 2 ways I can help:1\ufe0f\u20e3 WHO: Wellness directors who want to join 1% of wellness leaders\ud83d\udccc WHAT: The Wellness Asset AcademyA 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel\u2019s big table\u2014so wellness is no longer the most neglected area in the hotel.\u2192 Join the waitlist here.2\ufe0f\u20e3 WHO: Owners of small, independent hotels with a strong wellbeing focus\ud83d\udccc WHAT: Asset Builder MentorshipExclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.\u2192 Become a steward of true hospitality.\ud83d\udca1 Why work with me?I know what works with wellness and I also know what doesn\u2019t. I\u2019ve made the mistakes so you don\u2019t need to \u2013 saving you thousands of dollars on bad decisions.\u2705 #1 best-selling author, global wellness expert \u2705 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific \u2705 Top brands: Abad\u00eda Retuerta, Four Seasons Hotels &amp; Resorts, Accor, Six Senses Resorts &amp; Spas \u2705 Interviewed over 150+ hoteliers worldwide\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.spa-balance.com\/es\/podcast\/106\/\" \/>\n<meta property=\"og:site_name\" content=\"Spa Balance\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-28T06:59:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.spa-balance.com\\\/podcast\\\/106\\\/\",\"url\":\"https:\\\/\\\/www.spa-balance.com\\\/podcast\\\/106\\\/\",\"name\":\"106. Leading From the Middle \u2013 The Hardest Job in Hospitality &#8212; Spa Balance\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.spa-balance.com\\\/#website\"},\"datePublished\":\"2025-04-27T07:00:00+00:00\",\"dateModified\":\"2025-04-28T06:59:03+00:00\",\"description\":\"Ever feel like you\u2019re torn between two worlds at work\u2014juggling guest satisfaction and business performance, team morale and P&L?If you\u2019re a wellness leader in a hotel, chances are you\u2019re leading from the middle. And that is, hands down, one of the toughest roles in the industry.Today, I share what it\u2019s really like to stand in that space\u2014and why it\u2019s not about your competence, it\u2019s about your positioning.In this episode, you\u2019ll learn:\u2192 Why \u201cthe middle seat\u201d feels so heavy \u2013 and why the problem isn\u2019t you, it\u2019s the structure.\u2192 How to recognise the invisible influence you already have \u2013 and how to translate it into language your GM and Director of Finance can act on.\u2192 Why trying to change everything leads to burnout \u2013 and what to do instead to create one big win (that builds trust with your team and your boss)_______Are you ready to take wellness to the next level?Here are 2 ways I can help:1\ufe0f\u20e3 WHO: Wellness directors who want to join 1% of wellness leaders\ud83d\udccc WHAT: The Wellness Asset AcademyA 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel\u2019s big table\u2014so wellness is no longer the most neglected area in the hotel.\u2192 Join the waitlist here.2\ufe0f\u20e3 WHO: Owners of small, independent hotels with a strong wellbeing focus\ud83d\udccc WHAT: Asset Builder MentorshipExclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.\u2192 Become a steward of true hospitality.\ud83d\udca1 Why work with me?I know what works with wellness and I also know what doesn\u2019t. I\u2019ve made the mistakes so you don\u2019t need to \u2013 saving you thousands of dollars on bad decisions.\u2705 #1 best-selling author, global wellness expert \u2705 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific \u2705 Top brands: Abad\u00eda Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas \u2705 Interviewed over 150+ hoteliers worldwide\",\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.spa-balance.com\\\/podcast\\\/106\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.spa-balance.com\\\/#website\",\"url\":\"https:\\\/\\\/www.spa-balance.com\\\/\",\"name\":\"Spa Balance\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.spa-balance.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.spa-balance.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.spa-balance.com\\\/#organization\",\"name\":\"Spa Balance Consulting\",\"url\":\"https:\\\/\\\/www.spa-balance.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.spa-balance.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.spa-balance.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/logo.png\",\"contentUrl\":\"https:\\\/\\\/www.spa-balance.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/logo.png\",\"width\":209,\"height\":75,\"caption\":\"Spa Balance Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/www.spa-balance.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"106. Leading From the Middle \u2013 The Hardest Job in Hospitality &#8212; Spa Balance","description":"Ever feel like you\u2019re torn between two worlds at work\u2014juggling guest satisfaction and business performance, team morale and P&L?If you\u2019re a wellness leader in a hotel, chances are you\u2019re leading from the middle. And that is, hands down, one of the toughest roles in the industry.Today, I share what it\u2019s really like to stand in that space\u2014and why it\u2019s not about your competence, it\u2019s about your positioning.In this episode, you\u2019ll learn:\u2192 Why \u201cthe middle seat\u201d feels so heavy \u2013 and why the problem isn\u2019t you, it\u2019s the structure.\u2192 How to recognise the invisible influence you already have \u2013 and how to translate it into language your GM and Director of Finance can act on.\u2192 Why trying to change everything leads to burnout \u2013 and what to do instead to create one big win (that builds trust with your team and your boss)_______Are you ready to take wellness to the next level?Here are 2 ways I can help:1\ufe0f\u20e3 WHO: Wellness directors who want to join 1% of wellness leaders\ud83d\udccc WHAT: The Wellness Asset AcademyA 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel\u2019s big table\u2014so wellness is no longer the most neglected area in the hotel.\u2192 Join the waitlist here.2\ufe0f\u20e3 WHO: Owners of small, independent hotels with a strong wellbeing focus\ud83d\udccc WHAT: Asset Builder MentorshipExclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.\u2192 Become a steward of true hospitality.\ud83d\udca1 Why work with me?I know what works with wellness and I also know what doesn\u2019t. I\u2019ve made the mistakes so you don\u2019t need to \u2013 saving you thousands of dollars on bad decisions.\u2705 #1 best-selling author, global wellness expert \u2705 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific \u2705 Top brands: Abad\u00eda Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas \u2705 Interviewed over 150+ hoteliers worldwide","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.spa-balance.com\/es\/podcast\/106\/","og_locale":"es_ES","og_type":"article","og_title":"106. Leading From the Middle \u2013 The Hardest Job in Hospitality &#8212; Spa Balance","og_description":"Ever feel like you\u2019re torn between two worlds at work\u2014juggling guest satisfaction and business performance, team morale and P&L?If you\u2019re a wellness leader in a hotel, chances are you\u2019re leading from the middle. And that is, hands down, one of the toughest roles in the industry.Today, I share what it\u2019s really like to stand in that space\u2014and why it\u2019s not about your competence, it\u2019s about your positioning.In this episode, you\u2019ll learn:\u2192 Why \u201cthe middle seat\u201d feels so heavy \u2013 and why the problem isn\u2019t you, it\u2019s the structure.\u2192 How to recognise the invisible influence you already have \u2013 and how to translate it into language your GM and Director of Finance can act on.\u2192 Why trying to change everything leads to burnout \u2013 and what to do instead to create one big win (that builds trust with your team and your boss)_______Are you ready to take wellness to the next level?Here are 2 ways I can help:1\ufe0f\u20e3 WHO: Wellness directors who want to join 1% of wellness leaders\ud83d\udccc WHAT: The Wellness Asset AcademyA 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel\u2019s big table\u2014so wellness is no longer the most neglected area in the hotel.\u2192 Join the waitlist here.2\ufe0f\u20e3 WHO: Owners of small, independent hotels with a strong wellbeing focus\ud83d\udccc WHAT: Asset Builder MentorshipExclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.\u2192 Become a steward of true hospitality.\ud83d\udca1 Why work with me?I know what works with wellness and I also know what doesn\u2019t. I\u2019ve made the mistakes so you don\u2019t need to \u2013 saving you thousands of dollars on bad decisions.\u2705 #1 best-selling author, global wellness expert \u2705 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific \u2705 Top brands: Abad\u00eda Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas \u2705 Interviewed over 150+ hoteliers worldwide","og_url":"https:\/\/www.spa-balance.com\/es\/podcast\/106\/","og_site_name":"Spa Balance","article_modified_time":"2025-04-28T06:59:03+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.spa-balance.com\/podcast\/106\/","url":"https:\/\/www.spa-balance.com\/podcast\/106\/","name":"106. Leading From the Middle \u2013 The Hardest Job in Hospitality &#8212; Spa Balance","isPartOf":{"@id":"https:\/\/www.spa-balance.com\/#website"},"datePublished":"2025-04-27T07:00:00+00:00","dateModified":"2025-04-28T06:59:03+00:00","description":"Ever feel like you\u2019re torn between two worlds at work\u2014juggling guest satisfaction and business performance, team morale and P&L?If you\u2019re a wellness leader in a hotel, chances are you\u2019re leading from the middle. And that is, hands down, one of the toughest roles in the industry.Today, I share what it\u2019s really like to stand in that space\u2014and why it\u2019s not about your competence, it\u2019s about your positioning.In this episode, you\u2019ll learn:\u2192 Why \u201cthe middle seat\u201d feels so heavy \u2013 and why the problem isn\u2019t you, it\u2019s the structure.\u2192 How to recognise the invisible influence you already have \u2013 and how to translate it into language your GM and Director of Finance can act on.\u2192 Why trying to change everything leads to burnout \u2013 and what to do instead to create one big win (that builds trust with your team and your boss)_______Are you ready to take wellness to the next level?Here are 2 ways I can help:1\ufe0f\u20e3 WHO: Wellness directors who want to join 1% of wellness leaders\ud83d\udccc WHAT: The Wellness Asset AcademyA 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel\u2019s big table\u2014so wellness is no longer the most neglected area in the hotel.\u2192 Join the waitlist here.2\ufe0f\u20e3 WHO: Owners of small, independent hotels with a strong wellbeing focus\ud83d\udccc WHAT: Asset Builder MentorshipExclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.\u2192 Become a steward of true hospitality.\ud83d\udca1 Why work with me?I know what works with wellness and I also know what doesn\u2019t. I\u2019ve made the mistakes so you don\u2019t need to \u2013 saving you thousands of dollars on bad decisions.\u2705 #1 best-selling author, global wellness expert \u2705 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific \u2705 Top brands: Abad\u00eda Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas \u2705 Interviewed over 150+ hoteliers worldwide","inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.spa-balance.com\/podcast\/106\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.spa-balance.com\/#website","url":"https:\/\/www.spa-balance.com\/","name":"Spa Balance","description":"","publisher":{"@id":"https:\/\/www.spa-balance.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.spa-balance.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.spa-balance.com\/#organization","name":"Spa Balance Consulting","url":"https:\/\/www.spa-balance.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.spa-balance.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.spa-balance.com\/wp-content\/uploads\/2021\/03\/logo.png","contentUrl":"https:\/\/www.spa-balance.com\/wp-content\/uploads\/2021\/03\/logo.png","width":209,"height":75,"caption":"Spa Balance Consulting"},"image":{"@id":"https:\/\/www.spa-balance.com\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/www.spa-balance.com\/es\/wp-json\/wp\/v2\/podcast\/7996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.spa-balance.com\/es\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"http:\/\/www.spa-balance.com\/es\/wp-json\/wp\/v2\/types\/podcast"}],"author":[{"embeddable":true,"href":"http:\/\/www.spa-balance.com\/es\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"http:\/\/www.spa-balance.com\/es\/wp-json\/wp\/v2\/media?parent=7996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}