One of the biggest problems facing the spa industry today has to do with the quality of consulting services available in the market. There are several reasons for this. However, the recent explosion of consulting services provided by spa product and spa equipment suppliers is worsening the problem.
These services are not only providing the industry with poor spa management training but are also posing a conflict of interest towards clients to whom these services are being offered. This challenge provides the spa industry with an important dilemma: Is it really ethical for these providers to enter into unchartered territories just for the sake of selling their products?