{"version":"1.0","provider_name":"Spa Balance","provider_url":"https:\/\/www.spa-balance.com\/es","title":"156. Felt. Not Forgotten &#8212; Spa Balance","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"v9sqWoJDPW\"><a href=\"https:\/\/www.spa-balance.com\/es\/podcast\/156-felt-not-forgotten\/\">156. Felt. Not Forgotten<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.spa-balance.com\/es\/podcast\/156-felt-not-forgotten\/embed\/#?secret=v9sqWoJDPW\" width=\"600\" height=\"338\" title=\"\u00ab156. Felt. Not Forgotten\u00bb \u2014 Spa Balance\" data-secret=\"v9sqWoJDPW\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.spa-balance.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Most of the \u201cgreat\u201d experiences we invest so much time, money, and energy into are forgotten. So what actually makes something stay? In this episode, I take you into a defining memory from my childhood in Nairobi, watching my father, a structural engineer, obsess over what seemed like an impossible task: building a swimming pool that extended out of a hotel building (basically, a \u201changing\u201d swimming pool). Decades later, I don\u2019t remember the design. But I remember the feeling. What that hanging swimming pool meant. The obsession. The sense that something truly mattered. And it made me question something fundamental: Why is it that after 25 years in hospitality, experiencing some of the most beautiful hotels and wellness spaces in the world, I\u2019ve forgotten most of them? In today\u2019s episode, I\u2019ll walk you through the 3 reasons I\u2019ve come up with: 1.- Why excellence alone is not enough, and often leads to forgettable experiences 2.- The difference between what is delivered, and what is actually felt 3.- How the most impactful hotels, teams, and brands create something that stays By the end of this episode, you\u2019ll start questioning whether what you\u2019re building is truly being felt, or simply delivered."}