{"id":8377,"date":"2026-04-12T09:00:00","date_gmt":"2026-04-12T07:00:00","guid":{"rendered":"https:\/\/www.spa-balance.com\/?post_type=podcast&#038;p=8377"},"modified":"2026-04-13T12:15:06","modified_gmt":"2026-04-13T10:15:06","slug":"156-felt-not-forgotten","status":"publish","type":"podcast","link":"https:\/\/www.spa-balance.com\/es\/podcast\/156-felt-not-forgotten\/","title":{"rendered":"156. Felt. Not Forgotten"},"content":{"rendered":"<div id=\"buzzsprout-player-18993186\"><\/div><script src=\"https:\/\/www.buzzsprout.com\/1739894\/episodes\/18993186-156-felt-not-forgotten.js?container_id=buzzsprout-player-18993186&#038;player=small\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n\n\n\n<p>Most of the \u201cgreat\u201d experiences we invest so much time, money, and energy into are forgotten.&nbsp;<\/p>\n\n\n\n<p>So what actually makes something stay?&nbsp;<\/p>\n\n\n\n<p>In this episode, I take you into a defining memory from my childhood in Nairobi, watching my father, a structural engineer, obsess over what seemed like an impossible task: building a swimming pool that extended out of a hotel building (basically, a \u201changing\u201d swimming pool).&nbsp;<\/p>\n\n\n\n<p>Decades later, I don\u2019t remember the design.&nbsp;<\/p>\n\n\n\n<p>But I remember the feeling.&nbsp;<\/p>\n\n\n\n<p>What that hanging swimming pool meant. The obsession. The sense that something truly mattered.&nbsp;<\/p>\n\n\n\n<p>And it made me question something fundamental:&nbsp;<\/p>\n\n\n\n<p>Why is it that after 25 years in hospitality, experiencing some of the most beautiful hotels and wellness spaces in the world, I\u2019ve forgotten most of them?&nbsp;<\/p>\n\n\n\n<p>In today\u2019s episode, I\u2019ll walk you through the 3 reasons I\u2019ve come up with:&nbsp;<br><br>1.- Why excellence alone is not enough, and often leads to forgettable experiences&nbsp;<\/p>\n\n\n\n<p>2.- The difference between what is delivered, and what is actually felt&nbsp;<\/p>\n\n\n\n<p>3.- How the most impactful hotels, teams, and brands create something that stays&nbsp;<\/p>\n\n\n\n<p>By the end of this episode, you\u2019ll start questioning whether what you\u2019re building is truly being felt, or simply delivered.&nbsp;<\/p>","protected":false},"author":2,"featured_media":0,"template":"","class_list":["post-8377","podcast","type-podcast","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>156. Felt. Not Forgotten &#8212; Spa Balance<\/title>\n<meta name=\"description\" content=\"Most of the \u201cgreat\u201d experiences we invest so much time, money, and energy into are forgotten. So what actually makes something stay? In this episode, I take you into a defining memory from my childhood in Nairobi, watching my father, a structural engineer, obsess over what seemed like an impossible task: building a swimming pool that extended out of a hotel building (basically, a \u201changing\u201d swimming pool). Decades later, I don\u2019t remember the design. But I remember the feeling. What that hanging swimming pool meant. The obsession. The sense that something truly mattered. And it made me question something fundamental: Why is it that after 25 years in hospitality, experiencing some of the most beautiful hotels and wellness spaces in the world, I\u2019ve forgotten most of them? 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