Comments for Spa Balance https://www.spa-balance.com/ Sat, 16 Aug 2014 09:27:39 +0000 hourly 1 https://wordpress.org/?v=6.9.4 Comment on 10 things you should look for in a spa management software by Sonal https://www.spa-balance.com/2014/07/10-things-you-should-look-for-in-a-spa-management-software/#comment-2295 Sat, 16 Aug 2014 09:27:39 +0000 http://www.spa-balance.com/?p=2622#comment-2295 In reply to Wilfried.

You have brough up a great point Wilfried. Especially for hotel spas, the interface between the existing PMS and the spa software is a very important point to consider. Mispostings, lack of understanding of how the PMS and software work behind the scenes, as well as other interface “blips” cause unnecessary workload for both finance and spa teams. Training of all teams – spa, finance, IT – along with a responsive software partner that provides 24/7 technical support, are key to make the initial transition phase smoother.

]]> Comment on 10 things you should look for in a spa management software by Wilfried https://www.spa-balance.com/2014/07/10-things-you-should-look-for-in-a-spa-management-software/#comment-2294 Tue, 12 Aug 2014 10:24:03 +0000 http://www.spa-balance.com/?p=2622#comment-2294 I’d like to add an 11th bullet point to consider:
the interface with the (existing) PMS. Most of the software problems we have to solve in current projects are deriving from the communication-tool between Spa software and Property Management System. Mis-entered data causes worries and unnecessary workload for both accounting and spa management.

]]> Comment on The disconnect between spa operators, investors and hotel operators by Rajesh Iyer https://www.spa-balance.com/2014/02/the-disconnect-between-spa-operators-investors-and-hotel-operators/#comment-2282 Thu, 27 Feb 2014 14:54:13 +0000 http://www.spa-balance.com/?p=2548#comment-2282 I entirely agree with Sonal’s observation and analysis on the current disconnect between spa operators, hotel operators and investors here in India.
I also see similar challenges in the salon industry where investors with nil / limited experience or exposure to the industry have invested in stand alone or chain salons on the assumption that the ROI is fantastic and the returns are quick. The frustration starts when they learn & realise that it is a complex matrix to make a salon successful & profitable & that its takes time to get the right type and amount of footfalls,deliver client’s expected level of services, generate customer satisfaction, loyalty and referrals.
Yet, the industry is attracting a huge interest from VC & Angel Investors due to the potential growth prospect in the next five years.
I also like to point out that while everybody is so positive on the professional grooming & wellness sector, hardly any VC or Angel Investor is interested in investing in a back end business which supports the salons and spas by ensuring regular supplies of imported & owned branded professional cosmetics, Equipments and Tools.
The advantage of having a pan India reach, target thousands of salons & spas, generate a healthy business volume with an attractive ROI, nurture the brands, add value and ultimately get the due reward of investing in a solid back end business model is unfortunately not been realised by potential VCs and Angel Investors !!
As a consultant in this industry for over a decade and now as an full time entrepreneur, I am sad to see this ‘ follow the trend’ pattern of skwed investment in our industry.
I believe that all sections of the professional grooming & wellness industry has to develop and the chain which binds the spa/ salon owner- operator, space leaser, investor and the back end players like suppliers & aesthetic education and technical support academies should become stronger and ultimately result in a win- win business proposition to all stake holders.

]]> Comment on Moving across borders: The spa industry’s human capital hunt by Sonal https://www.spa-balance.com/2014/02/moving-across-borders-the-spa-industrys-human-capital-hunt/#comment-2281 Wed, 05 Feb 2014 02:32:31 +0000 http://www.spa-balance.com/?p=2505#comment-2281 In reply to Luna.

Gracias por tu comentario. Lamentable, la industria del spa – no sólo en España, sino en otros países en Europa y los EEUU – tendrá que buscar soluciones para evitar la fuga de talento que está teniendo lugar en los países occidentales. El consumidor de hoy es cada vez más entendido en el tema de spa y wellness, y nos exigirá tratamientos y servicios con profesionales que tienen una formación válida y una experiencia sólida. La industria del spa tendrá que hacer frente a esta realidad y saber conseguir un equilibrio entre pagar el precio justo para el talento adecuado y la rentabilidad de su negocio.

]]> Comment on Moving across borders: The spa industry’s human capital hunt by Luna https://www.spa-balance.com/2014/02/moving-across-borders-the-spa-industrys-human-capital-hunt/#comment-2280 Tue, 04 Feb 2014 19:13:02 +0000 http://www.spa-balance.com/?p=2505#comment-2280 Me parece muy interesante este artículo. El personal de spa no está reconocido por su nivel de conocimientos ni por su valía como profesional tras años de experiencia y formación continua. Lo que prevalece y se premia es aquel que tiene dos cursos y que trabaja por seis euros la hora. Así que estamos siempre en búsqueda de nuevas oportunidades porque invertimos tiempo y dinero en formación y no está reconocido. Al final nos tendremos que hacer un hueco en otros países, porque en España a los profesionales del sector no nos consideran como tal. Muchas gracias

]]> Comment on Pricing Strategies: The Right Price by Estrategias Correctivas para los Centros en Crisis: Parte 5 – Estrategia de Precios | Spa Balance https://www.spa-balance.com/2011/07/la-estrategia-de-precios-el-precio-optimo/#comment-45 Sun, 30 Jun 2013 04:14:07 +0000 http://www.spa-balance.com/?p=722#comment-45 […] más información acerca de la estrategia de precios, lea nuestros artículos anteriores:  La estrategia de precios: el precio óptimo y Cómo marcar el precio adecuado para los paquetes de […]

]]> Comment on Spas and the Treatment of Patients with Cancer by Spas y Hospitales: ¿Una Colaboración Fructífera? | Spa Balance https://www.spa-balance.com/2011/11/los-spas-y-el-tratamiento-de-pacientes-con-cancer/#comment-929 Sun, 30 Jun 2013 04:04:19 +0000 http://www.spa-balance.com/?p=902#comment-929 […] se ha venido desarrollando entre la industria del spa, el sector médico y el del wellness. Desde tratamientos contra el cáncer hasta asuntos relacionados con el tratamiento del dolor, hemos explorado distinta evidencia […]

]]> Comment on Spas and Hospitals: A Fruitful Collaboration? by Los Spas y las Compañías de Seguros Médicos | Spa Balance https://www.spa-balance.com/2012/02/spas-y-hospitales-una-colaboracion-fructifera/#comment-423 Sun, 30 Jun 2013 03:49:39 +0000 http://www.spa-balance.com/?p=1006#comment-423 […] enfoque innovador hacia cuestiones tales como la obesidad infantil y las sinergias emergentes con hospitales y el sector farmacéutico, nuestro blog ha subrayado la importancia general de adoptar un modelo […]

]]> Comment on Spas and the Treatment of Patients with Cancer by Los Artículos Preferidos de los Lectores en el 2012 | Spa Balance https://www.spa-balance.com/2011/11/los-spas-y-el-tratamiento-de-pacientes-con-cancer/#comment-928 Sun, 30 Jun 2013 03:47:32 +0000 http://www.spa-balance.com/?p=902#comment-928 […] que nuestra industria ha emprendido dentro del campo de la salud. Después de discutir las exitosas terapias contra el cáncer desarrolladas por el centro de wellness americano Inspiritas, este artículo ofrece una visión […]

]]> Comment on Spas and Treatment Menu Engineering by Innovación e Imaginación en el Sector del Spa: ¡Momento de Unirse a la Conversación! | Spa Balance https://www.spa-balance.com/2012/02/spas-y-la-ingenieria-de-la-carta-de-tratamientos/#comment-1007 Sun, 30 Jun 2013 03:44:26 +0000 http://www.spa-balance.com/?p=1013#comment-1007 […] Spas y el Diseño Conceptual: La Importancia de Una Distribución Espacial Coherente    Spas y La Ingeniería de la Carta de Tratamientos […]

]]>