Consulting Services in the Spa Industry: An Ethical Dilemma
One of the biggest problems facing the spa industry today has to do with the quality of consulting services available in the market. There are several reasons for this. However, the recent explosion of consulting services provided by spa product and spa equipment suppliers is worsening the problem. These services are not only providing […]
Introducing Spa Balance
Introducing Spa Balance: a holistic concept. Sustainable management solutions for businesses in the spa, beauty and wellness industries. Les presentamos a Spa Balance: un concepto holístico. Soluciones de gestión sostenible para las empresas en los sectores de spa, belleza y wellness.
Spas and the Treatment of Patients with Cancer
Over the last years, the spa industry has experienced a strong change regarding the way it implements its service offerings. Treatments for patients suffering from cancer are only one approach the spa industry has been considering as an additional option for expanding its services. Although there are still many obstacles to overcome in order […]
Budget Spas: An Interesting Business Opportunity
The current state of the spa industry is creating additional room for the development of budget and low-cost business initiatives within this field. Moreover, taking into consideration past experiences from the airline, hotel and fitness industry, the implementation of budget or low-cost strategies has appeared as an inevitable step for any growing sector. […]
New Model of Revenue Management for Spas: Lessons from the Hotel Sector
In terms of yield management and optimizing revenue, there is a lot the spa industry can learn from the hotel industry. In fact, thanks to the similar complexity that goes along with the management of pricing and rate levels for hotels and spas, the new customer-oriented approach taken by the hotel industry looks like […]
Modelos de contratación de personal (Español)
El año pasado el número de personal que trabajaba de jornada parcial en el sector de spas en EEUU era, por primera vez, igual al número de personal con jornada completa según datos del estudio ISPA (International Spa Association) 2010 US Spa Industry Study. Una clara consecuencia de la crisis económica, con las empresas […]
The Management Assistance Contract: A Multi-Faceted Solution – Part 2
In the previous post, we discussed the different types of management contracts, defined the management assistance contract, and talked about the ideal situation and the most common trap in the business, it is time to move to the second entry. In this entry, we will discuss how a management assistance contract can help you […]
The Management Assistance Contract: A Multi-Faceted Solution – Part 1
Due to the large variety of management contracts out there, choosing the right one for your spa can be a challenging task. In the following two post entries, we will explain the different types of contracts that are being used in the market. More importantly, we will try to provide you with a better […]
Estrategias Correctivas para los Spas en Crisis – Parte 10: El rol del consultor (Español)
Después de nueve entradas sobre centros en crisis queremos cerrar este ciclo explicando el importante rol del consultor para convertir un negocio en crisis en un centro con éxito. Bien hablamos durante estas semanas sobre diversos temas, problemas, estrategias y soluciones pero queríamos dejar para el último post “la esencia” de cada solución. […]
Estrategias Correctivas para los Spas en Crisis – Parte 9: La competencia (Español)
Aunque para tener un negocio propio se necesita mucha confianza en sí mismo además de la convicción de tener el mejor producto del mercado, no debemos cerrar los ojos ante una competencia cada vez más fuerte quién probablemente piensa de la misma manera sobre su negocio. Es importante que nunca subestimemos la competencia sino […]