“Wellness is not an add-on; it’s a crucial part of the overall hospitality experience. Hotels should find creative ways to bring...

With about 121,595 spa leaders, each, on average, managing a team of 17 staff members and generating an annual turnover of...

  Managing a spa is a highly skilled, complex and demanding job. Many spa managers find themselves struggling to cope with...

  Lean Startup isn’t about being cheap [but is about] being less wasteful and still doing things that are big.

  Spas are complex operations that require skill, resources and planning to manage successfully. In this post, we show you how...

Measuring spa productivity isn’t always easy. There are many KPIs out there, but which ones should you measure? How should you...

Hotel businesses change constantly and what works for one week or one season might not for the next. El negocio de...

  In a previous article How to drive more business to your urban hotel spa, we explored how urban hotel spas...

  Hotel spas, from urban hotel spas to resort spas, enjoy various perks that other spas do not. They have a...

  As a spa manager or director, you probably spent months trying to convince your hotel general manager, financial controller and/...

  With the plethora of spa management software systems available in the market today, it is difficult to find the right...

  Our next series of posts will be focusing on the positive impact that spas can play in the general wellbeing...