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Practical and actionable insights so that you can steps right away to improve your wellness business
Five core leadership competencies spa managers must develop
With about 121,595 spa leaders, each, on average, managing a team of 17 staff members and generating an...
Spa management woodshedding: level up your skills and make yourself more employable
Managing a spa is a highly skilled, complex and demanding job. Many spa managers find themselves struggling...
Optimise your spa business using the lean startup methodology
Lean Startup isn’t about being cheap [but is about] being less wasteful and still doing things that...
How to make money from your spa: 3 key business optimisation techniques
Spas are complex operations that require skill, resources and planning to manage successfully. In this post, we...
The essential Spa KPI Kit: learn how to accurately evaluate your spa’s performance
Measuring spa productivity isn’t always easy. There are many KPIs out there, but which ones should you measure?...
How to increase your hotel guest capture rate in five simple steps
Hotel businesses change constantly and what works for one week or one season might not for the next....
How to drive more business to your resort spa
In a previous article How to drive more business to your urban hotel spa, we explored how...
How to drive business to your urban hotel spa
Hotel spas, from urban hotel spas to resort spas, enjoy various perks that other spas do not....
How to optimise your spa management software
As a spa manager or director, you probably spent months trying to convince your hotel general manager,...
10 things you should look for in a spa management software
With the plethora of spa management software systems available in the market today, it is difficult to...
Childhood obesity, schools and spas
Our next series of posts will be focusing on the positive impact that spas can play in...
Is it really necessary to invest in a spa software system?
The world around us is quickly becoming digital. People across the globe are consuming digital content on...