OUR SERVICES
Wellness Business Optimisation for Hotels
Wellness in hotels should be profitable - we work with you to make this happen
Why you need a business optimisation specialist
As a hotel general manager, you know your location and your operation best. As wellness business experts, we bring the extra know-how and a dynamic external viewpoint. Together, we make your wellness offering profitable.
Benefits for wellness managers
- We provide you with the business acumen to drive your spa and entire wellness offering forward – we're there to help and not replace you
- We specialise in helping you work out which KPIs matter – and which don't
- We'll help you develop strong leadership skills so you can achieve more in less time
- We'll share our experiences about managing relationships with other key departments, as well as how to manage upwards
Benefits for general managers
- We have 15+ years' experience working with +40 spas on 4 continents – you won't find that kind of experience in-house
- We offer a cost-competitive and proven way of optimising your hotel's wellness offering, quickly and easily
- We're fully committed to working with you through the process – we won't make suggestions and leave
- We'll share our experiences of managing wellness operations, so you're best equipped to deal with the unique challenges they present
CASE STUDY
Sofitel Luxury Hotels
Sofitel Luxury Hotels turned to Spa Balance’s founding director Sonal Uberoi to spearhead their wellness offering. She oversaw a 36% increase in ASPAC cumulative total wellness revenue and a 62% increase in total profit.
How we work with you
One of the team
We get involved in the intracacies of your business and guide you through the best way to maximise revenue. We’re another member of your team, but with a different perspective. We can work both on-site and remotely, depending on your location and your hotel’s reality.
+6 month projects
We aim to be involved at all stages of a project, from start to end. We therefore usually work with you for a minimum of a six month period to ensure we deliver the increase in profit that you need and that your team is confident. We deliver results – not just ideas or promises.
Practical strategies
We’ve worked with + 40 wellness facilities around the globe so we know what will make wellness profitable – and what won’t. We’re ambitious to get results, but we’re also realistic about what growth can be achieved in a given period in a specific location.
