How to increase your hotel guest capture rate in five simple steps
Hotel businesses change constantly and what works for one week or one season might not for the next. El negocio de los hoteles cambia constantemente y lo que funciona una semana o una temporada podría no funcionar para la siguiente.
GOP PATH – An interesting KPI for the spa industry?
In terms of revenue management, the spa industry has learned lots from the standards that the hotel industry has been using to measure performance. In fact, it was from the hotel industry’s REVPAR (revenue per available room) that we delved into the time element of our operations and adopted REVPATH (revenue per available treatment […]
Essential Key Performance Indicators in the Spa Industry
In this series of posts dedicated to revenue management in the spa industry, we have talked about the importance of tracking occupancy figures, RevPath and establishing logical rate fences. We have also argued in favour of an integrated approach capable of providing spas with the ability to market and manage every available moment of […]