With about 121,595 spa leaders, each, on average, managing a team of 17 staff members and generating an annual turnover of $625,000, it becomes even more important to provide our leaders with the right training to achieve success.
Managing a spa is a highly skilled, complex and demanding job. Many spa managers find themselves struggling to cope with the demands of the job after moving up the ranks very quickly or moving into an area they are not familiar with. However, spa management woodshedding can provide the answer to your problems. It’s […]
In a previous article How to drive more business to your urban hotel spa, we explored how urban hotel spas could overcome the unique challenges they face. In this article, we’ll take a closer look at resort spas. En un artículo anterior Cómo impulsar su negocio de spa en un hotel urbano, […]
Hotel spas, from urban hotel spas to resort spas, enjoy various perks that other spas do not. They have a client base of hotel guests right at their doorstep, the opportunity to tap into their hotel’s resources (Finance, Marketing, Housekeeping, Engineering, to mention just a few), and the ability to reach out for support […]
A note from Spa Balance´s founding director, Sonal Uberoi. At the end of September 2012, I stepped down from the day-to-day management of Spa Balance to exclusively join French luxury hotel chain, Sofitel Luxury Hotels, as their Regional Director of Spa Asia Pacific. I will now be based out of rapidly developing Macau […]
The Forum HOTel&Spa recently celebrated its 5th Annual Conference, an event that brought together excellent speakers from all over the world, including Sonal Uberoi, Founding Director of Spa Balance Consulting. Attendees enjoyed many interesting presentations from various international experts, each one talking about this year’s conference theme: “Experience”. In this post, we would like […]