Spa Balance

42. Wellness Business Mastery – Rethinking Success, Moving Beyond The GM

🎉 🔊 Launching The Wellness Asset Academy! 🎉 🔊 
  
 It’s the final countdown! I can’t believe that in just 1 days’ time (Monday 5th February 2024), I’ll be going live with the round of my brand new online programme – The Wellness Asset Academy! 
  
  
 In this first round, my 3 key messages to all wellness leaders in hospitality are: 
  
  
 1. If we feel that we’re hospitality’s lowest-paid specialist leader, then there’s a reason for it. We aren’t the ‘victims’ of this ‘situation’ that we think ‘has happened’ to us. We are, as harsh as might sound, the co-creators of it. 
  
  
 2. We wellness leaders have far more power over the success of our wellness offering than we can even imagine. Hiding behind our story of feeling like the most neglected department clouds our judgement. What if we stopped to think about the following? If our GMs hired us as the wellness leader in the first place, then surely, in some remote part of their mind, they DO believe in wellness (in some shape, way or form). 
  
  
 3. If we want something to change, then WE’RE going to have to change something. We really do have a choice (some tough love from my side): 
  
 👉  Continue to do wellness the way we have always done (and stay at 1-3% of total hotel revenue – and hence continue our ageold complaints), 
  
 OR 
  
 👉  Take ownership and really take wellness to the next level – that 30-40% of total hotel revenue. Because honestly, there’s nothing stopping us to get there. 
  
  
 What is clear, nothing changes if nothing changes. Period.

In today’s episode, I’d like to share a clip of the live masterclass I have been hosting at this week at different times, on How To Consistently Create The Right Wellness Concept: Why Your Wellness Offering’s Success Has Nothing To Do With The Hotel GM. The energy was great and we covered some thought-provoking insights. So, for those of you didn’t get a chance to attend (or didn’t know I was hosting these live masterclasses), I’d love for you to get a chance to learn from me.


________


Are you ready to take wellness to the next level?

Here are 2 ways I can help:

1️⃣  WHO: Wellness directors who want to join 1% of wellness leaders

📌 WHAT: The Wellness Asset Academy
A 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel’s big table—so wellness is no longer the most neglected area in the hotel.

→  Join the waitlist here.

2️⃣  WHO: Owners of small, independent hotels with a strong wellbeing focus


📌 WHAT: Asset Builder Mentorship
Exclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.

→  Become a steward of true hospitality.

💡 Why work with me?

I know what works with wellness and I also know what doesn’t. I’ve made the mistakes so you don’t need to – saving you thousands of dollars on bad decisions.

✅ #1 best-selling author, global wellness expert 
✅ 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific 
✅ Top brands: Abadía Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas 
✅ Interviewed over 150+ hoteliers worldwide 

Or listen on your favourite podcast app