We all know wellbeing is important – we can’t deny it’s intangible value. We know we must look after the wellbeing of both our guests and our people.
But, the question is, can we measure the tangible benefits of enhancing overall wellbeing?
Can we demonstrate that when we consider the total human hospitality experience in every aspect of our business, that we enjoy healthier top and bottom lines?
I had the pleasure of speaking at the Hospitality Track at the ITB in Berlin last week, alongside the amazing Yasemin Oruc and Valentina Clergue. What impressed me about their keynote was how there is a whole body of research on the benefits of wellbeing. These two smart women and their teams have evidence on how enhancing the wellbeing of both our guests and our people (in other words, the total human hospitality experience), has a positive impact long into the future. And there is a science behind it.
In today’s episode, I’d like to share a clip of a LinkedIn Live session where I adapt my keynote speech at the ITB Berlin on how we can demonstrate the value of wellbeing in our businesses. But first, we must shift our perspective and then act. Because if we continue to procrastinate about wellbeing, we will only drift. And drift only goes downwards.
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Are you ready to take wellness to the next level?
Here are 2 ways I can help:
1️⃣ WHO: Wellness directors who want to join 1% of wellness leaders
📌 WHAT: The Wellness Asset Academy
A 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel’s big table—so wellness is no longer the most neglected area in the hotel.
2️⃣ WHO: Owners of small, independent hotels with a strong wellbeing focus
📌 WHAT: Asset Builder Mentorship
Exclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.
→ Become a steward of true hospitality.
💡 Why work with me?
I know what works with wellness and I also know what doesn’t. I’ve made the mistakes so you don’t need to – saving you thousands of dollars on bad decisions.
✅ #1 best-selling author, global wellness expert
✅ 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific
✅ Top brands: Abadía Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas
✅ Interviewed over 150+ hoteliers worldwide
