With about 121,595 spa leaders, each, on average, managing a team of 17 staff members and generating an annual turnover of $625,000, it becomes even more important to provide our leaders with the right training to achieve success.
Managing a spa is a highly skilled, complex and demanding job. Many spa managers find themselves struggling to cope with the demands of the job after moving up the ranks very quickly or moving into an area they are not familiar with. However, spa management woodshedding can provide the answer to your problems. It’s […]
Measuring spa productivity isn’t always easy. There are many KPIs out there, but which ones should you measure? How should you calculate them? To boost your spa’s revenue you need to know exactly what aspects of your spa are doing well and what areas could be improved. However, measuring spa productivity isn’t always easy. […]
Hotel businesses change constantly and what works for one week or one season might not for the next. El negocio de los hoteles cambia constantemente y lo que funciona una semana o una temporada podría no funcionar para la siguiente.
In a previous article How to drive more business to your urban hotel spa, we explored how urban hotel spas could overcome the unique challenges they face. In this article, we’ll take a closer look at resort spas. En un artículo anterior Cómo impulsar su negocio de spa en un hotel urbano, […]
Hotel spas, from urban hotel spas to resort spas, enjoy various perks that other spas do not. They have a client base of hotel guests right at their doorstep, the opportunity to tap into their hotel’s resources (Finance, Marketing, Housekeeping, Engineering, to mention just a few), and the ability to reach out for support […]
As a spa manager or director, you probably spent months trying to convince your hotel general manager, financial controller and/ or owners to get the capex for a spa management software system. You probably also spent some more months trying to get your IT team to liaise with the software company’s technical team and […]
With the plethora of spa management software systems available in the market today, it is difficult to find the right software for your spa – the one that will allow you to effectively manage your bookings, track therapist and spa productivity, control your inventory, take note of client preferences, help you market your spa, […]
Our next series of posts will be focusing on the positive impact that spas can play in the general wellbeing of a society. Considering the first most important step is to ensure that our future generation is healthy, this article explores the current epidemic of childhood obesity and the role of spas in educating […]
The world around us is quickly becoming digital. People across the globe are consuming digital content on a daily basis. Companies in all industries are starting to recognise the importance of getting digital and embracing technology not only to engage their consumers but to also improve business productivity. Yet, in such a rapidly growing […]